Winterim Faculty Support Guide 2017-18


Do Not Use Course Copy to Develop Courses

We strongly advise using the Archive and Import process of moving course materials from one section into another to avoid experiencing technical problems caused by Course Copy.

Support Resources

Faculty may use the tutorials and contact form on the Faculty Blackboard Support website.  Additional information to advise Winterim students is available here.

Students new to using Blackboard should review the Start Here page and Blackboard Student Orientation.  Students may use the tutorials and contact form on the Student Blackboard Support website.

Login Problems

Use the online Password Manager  to retrieve your login credentials or update an expired password.  If you can not use the Password Manager, create a ticket using the Help Desk’s online form to request assistance. The password to submit the request form is: MATC.

Resolving Common Technical Problems

  • To troubleshoot content availability settings, use Student Preview Mode to see what students see.

  • Use Blackboard’s Browser Tester to check your technology’s settings and review the Resolving Common Browser Problems page for solutions to common issues.

  • If you see a “Module Information is Unavailable” message in Blackboard, see the workaround instructions here.

  • For problems with publisher content, please contact your publisher’s technical support directly for assistance. We have compiled a list of publisher support resources here.

If you have questions, contact

Blackboard Update Coming January 2018

Blackboard Update Announcement - January 2018

Key Enhancements

We will be using the same major version of Blackboard as we do currently, updating from Blackboard 9.1 version 3200 to Blackboard 9.1 version 3300. No major changes to Blackboard’s navigation or tools will occur, but the following enhancements will be added.



Course Availability Icon

Instructors will be able to manage the availability of a course through an icon on the course’s Home module page. This tool is an addition to existing course availability management tools, such as Qwickly.

More Efficient Grade Center Management

The Grade Center’s Column Organization tool will allow you to select and delete multiple columns at once. However, assessments linked to a course menu can only be cleared using this tool. An assessment must be deleted from the course menu before its column can be deleted.

Discussion Board “Replies to Me” Filter

Discussion participants will see a “Replies to Me” counter icon when viewing a forum. This feature displays the number of replies added to a participant’s thread. The participant can view replies by clicking on the “Replies to Me” icon.

Discussion Board “Remove Sorting” Button

If the instructor has sorted forums alphabetically, a “Remove Sorting” button will appear. Clicking this button will undo the sorting and allow the instructor to click and drag forums into a desired order.

Updated Inline Grading

Crocodocs will reach the end of its life and will be replaced by a comparable preview and annotation tool called Box View by January 8th, 2018. MATC must take the update to Box View to maintain the availability of Inline Grading to our faculty and students. To learn more about this change, see our guide.

Annotations added to documents using Crocodocs prior to the Box View conversion will be preserved, but will be read-only.

Fixes to Known Issues

Tool Area

Resolved Issue


An “Access Denied” error will no longer display to guests when viewing a course’s Announcements page.

Course Menu

Changes to the order of course menu items stay in position after page is refreshed or navigation to a different page.

Course Messages

An error generating an “Unknown Sender” message in the Course Messages tool is resolved in this update.

Discussion Board

An error preventing discussion board subscription notifications from being sent to subscribers is resolved in this update.

Grade Center

The Grade Center’s email tool sends attached files with correct file extensions.

Retention Center

The Retention Center now displays risk markers aligned within table cells.

5 Reasons to Submit Final Grades through Blackboard

Successfully piloted in Summer 2017, the tool to submit midterm or final grades from Blackboard to INFOnline is available in your fall courses. All faculty are invited to use this tool for the following reasons.


Reason 1 – You asked for it, and we listened.

This feature has been long requested by faculty and it is finally here. College leadership is excited to provide you with additional tools to support your successful completion of the final grade submission process.

Reason 2 – Even if you don’t use Blackboard, you can use this tool.

Every course taught at MATC has a course shell in Blackboard that contains a final grade tool called ILP Integration. If you do not use Blackboard to provide continuous grade feedback to students, you can still use this tool to submit final grades to INFOnline through the tool’s simple form.

Reason 3 – Efficiency!

If you already use Blackboard’s Grade Center throughout the semester, you can configure a Total or Weighted Total column to calculate a final letter grade to use as a reference when submitting final grades through Blackboard. You will confirm and send these grades to INFOnline through completing the tool’s simple form.

Reason 4 – Final grades are due December 29th  by 5:00 PM CST

With such ready access to a final grade submission tool in Blackboard in addition to INFOnline, there are few reasons to miss the December 29th deadline for final grades.

Reason 5 – Support resources are available.

We have a variety of resources available to help you learn how to use this simple and efficient tool. Review our tutorial, FAQ, and training videos. Contact the TLT Department  if you have questions.

Blackboard End of the Semester Process

End of the Semester Process

At the end of each semester, it is the instructor’s responsibility to perform this process. To review how to perform this process and assign final grades through Blackboard, see these tutorials and attend a workshop this December. Faculty may earn 1 CEU hour towards FQAS by attending!

If you have questions about these processes, contact a Blackboard Faculty Liaison for one-on-one assistance during their open lab hours or by appointment. See their schedule and contact information.



FA2018 (2017) End of Semester Course Surveys

Image result for course evaluation image

Please urge your students to complete a course evaluation for your course. Students have received an email with a link to the evaluation, and they have a “Take Survey button” on the homepage of the Blackboard site for your course. The evaluations remain open until midnight on December 19th.

Thank you,
Milwaukee Area Technical College

Course Survey Instructions for Students

Blackboard News You Can Use – December 2017

Blackboard News You Can Use - For Part-Time Faculty

Welcome to Blackboard News You Can Use, your brief monthly newsletter to help you promote student success through MATC’s web-based learning environment, Blackboard Learn.  In this edition, we review a few assessment tools that you can use in your courses and how you can submit final grades through a special tool in Blackboard to INFOnline. We also provide information about a great resource that you can use to prepare materials for your face to face courses, Printing Services.

Collecting Assignments through Blackboard

The preferred method of collecting assignments from students is to create an assignment submission link in your course. Files that students submit using the assignment submission link are organized in a central location within your course’s Grade Center, making it easy for you and your students to keep track of work that has been turned in! Once a student submits an assignment, you can view and annotate the student’s file through an inline grading tool. Grades and feedback then become available to students through Blackboard’s My Grades tool.

Creating Graded Collaborative Activities

A variety of communication and collaboration tools in Blackboard can be configured as gradable activities. When you create a discussion forum, wiki, blog, or journal, you can assign a point value, rubric, and participation requirements. Once a student contributes a certain number of posts to the activity, you may grade their participation through tools in the course’s Grade Center.

Submitting Final Grades through Blackboard

Faculty may now submit final grades using a tool located within their course shells in Blackboard. You may use this tool even if you have never used Blackboard. Submitting final grades is as simple as completing a form and clicking a button. To learn more see our tutorial, video demonstration, and FAQ.

Printing Services

Did you know that you can send your classroom handouts e.g., syllabi to Print Services? Print requests from instructors can be sent to Print Services through interoffice mail, dropped off in person Monday – Friday from 7:30 a.m. – 4 p.m., placed in the drop box after hours or sent via email at, 24 hours a day/7days a week. Print Services is located at the Downtown Milwaukee Campus in Room M141 and will provide print services for the Mequon, Oak Creek, West Allis and Downtown Campuses. Contact Print Services at 414-297-6878.

Do you have questions about these tools or how to implement them to support your teaching practice? Connect with a Faculty Support Liaison for one-on-one assistance.

Published by MATC’s Teaching and Learning Technology Department
Website: |

To receive MATC email messages at your personal email account, see these instructions.

New Course Offering by ER&D

ZERD 106-200:  Integrate Reading Strategies

1 credit = 40 FQAS hours 
Blended Classroom Format
Milwaukee Campus

Instructor:  Dr. Meredith Reeves





MIMB – Main Building M512 Related Instruction Friday 08:00AM – 11:55AM 02/02/2018 – 02/02/2018
MIMB – Main Building M512 Related Instruction Friday 08:00AM – 11:55AM 02/16/2018 – 02/16/2018
MIMB – Main Building M512 Related Instruction Friday 08:00AM – 11:55AM 02/23/2018 – 02/23/2018
MIMB – Main Building M512 Related Instruction Friday 01:00PM – 04:55PM 02/23/2018 – 02/23/2018
This course provides instructors with strategies and best practices to enhance Zerd 106 imagestudents’ study skills and expand students’ reading skills including comprehension, fluency, and vocabulary skills. Instructors will revise their current curriculum to facilitate students’ application of reading skills to academic tasks as they read to acquire and retain content-based information.

Teacher Tools: Education Apps

Google for Education

Do you use education apps in the classroom?Google is looking for educators to profile on their Google for Education blog. Help them discover the latest and greatest educational websites and Android apps that are making an impact in your school by filling out this form.

Blackboard News You Can Use – November 2017

Blackboard News You Can Use - For Part-Time Faculty

Welcome to Blackboard News You Can Use, your brief monthly newsletter to help you promote student success through MATC’s web-based learning environment, Blackboard Learn. In this edition, we review several communication tools that you can use to connect and interact with your students in face-to-face and online courses.

Use the Announcement Tool for Weekly Announcements

One way to keep students engaged and on track in their learning is through frequent, timely communication. Faculty can use the Announcement tool to notify students of course events, introduce or summarize class activities, provide general feedback for all learners, or post regular class updates. Announcements can be pushed out to student email immediately or they can be scheduled in advance. If you teach multiple sections of a course that would benefit from the same announcement, consider using the Qwickly tool to send immediate announcements to multiple sections at once.

Support Learning and Community through Discussion Boards

The Discussion Board is a communication tool that allows students and the instructor to discuss, interact, and exchange ideas. The Discussion Board tool can be used by faculty to foster a sense of community and open communication in a course. Common uses of this tool include creating a “Welcome to Class Introductions” forum to get to know students and a  “Question and Answers” forum to allow students to post questions and receive support from you as well as their classmates. By subscribing to a forum, you will receive an email notification whenever there is a new message posted.

Sending Emails from Blackboard

Students are advised to access their MATC Gmail accounts frequently, as this is their main source of communication with the college. Each semester course that you teach contains an Email tool that you can use to send email notifications to an entire class or specific students. Email notifications are automatically sent to student’s MATC Gmail accounts based on the course’s roster.

Do You Have questions About Using Blackboard in Your Teaching Practice?

You are invited to attend a free 1-hour Blackboard Workshop and earn 1 CEU that counts towards FQAS! Or, connect with a Faculty Support Liaison for one-on-one assistance.

Published by MATC’s Teaching and Learning Technology Department
Website: |

To receive MATC email messages at your personal email account, see these instructions.

Upcoming Blackboard Workshops – November 2017

Bb FQAS CreditThe Blackboard Faculty Support Liaisons are your first point of contact for Blackboard how-to questions and assistance. They can also answer general questions regarding WIDS and COS’s.

All faculty are invited to attend a one-hour Blackboard workshop led by our faculty liaisons to earn 1 CEU hour that counts towards FQAS!

For questions about workshops, please contact the workshop’s leader directly.

Milwaukee Campus

Workshop Topic Date & Time Room Leader
Submitting Final Grades from Blackboard to INFOnline Mon. November 13th
11:30 AM
M201A Danica Olson
Submitting Final Grades from Blackboard to INFOnline Weds. November 15th
2:30 PM
M201A Danica Olson
Submitting Final Grades from Blackboard to INFOnline Mon. November 20th
1:00 PM
M201A Danica Olson
Submitting Final Grades from Blackboard to INFOnline Tues. November 21st
9:00 AM
M201A Megan Hamilton
Submitting Final Grades from Blackboard to INFOnline Tues. November 28th
2:00 PM
M201A Kameal Love

Oak Creek Campus

End of Semester Process & Submitting Final Grades from Blackboard to INFOnline Thurs. November 30th
1:00 PM
A120 Doni Bartley

West Allis Campus

Submitting Final Grades from Blackboard to INFOnline Tues. November 28th
12:00 PM
350 Erin Dischler

Watch your MATC email for workshop announcements and send an RSVP to to attend.

Student Success Tip: Priority Registration

Please remind your students of these important dates:
Advising Days: Now in Progress
Priority Registration for Spring Semester Begins:
Monday, November 6 – Current Program Veteran Students
Tuesday, November 7 – All Current Program Students

Encourage your students to meet now with their faculty advisors to select their Spring semester courses. The advisor name can be found on the first page of the student’s program plan on MyMATC.

Promote the benefits of Priority Registration:

  • Students sign up for classes while more sections are open
  • It helps maintain momentum on their paths to graduation
  • Payment for Spring classes is not due at Priority Registration

Priority Registration_800x600_FALL 2017
Students register through or in person at any campus Welcome Center.

Priority Registration begins at 7:45 a.m. on November 6 for current program veteran students and November 7 for other currently enrolled program students.
Priority Registration ends November 12.
Open Registration begins November 13 for non-program and new veteran students; November 14 for all students.

For more information:

INFOnline/COSMO Maintenance Outage October 29th

Per the IT department, INFOnline/COSMO will be temporarily unavailable due to scheduled system maintenance on Sunday October 29th from 7:00 AM until 2:00 PM (CDT). During this time, the MATC Portal and INFOnline will not be available to faculty or students.

Because the MATC Portal will be unavailable, we recommend accessing Blackboard and Gmail by going to these web addresses directly and logging in with your MATC network account: