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About Megan Hamilton

In my current role as an Educational Assistant in web enhanced learning, I provide high-level support to faculty in the use of Blackboard and other web-based software to enhance teaching and learning. I have served as one of MATC's Blackboard Administrators for 6 years and have 10 years of experience in web development/visual communications.

Blackboard Clean-Up: Archive Summer 2016 Courses before June 2nd

Summer 2016 Course's will be Deleted on June 2nd.

If you have not already done so as a part of the End of Semester Process, download an archive and Grade Center file from each summer 2016 course you taught before they are permanently deleted from Blackboard on Friday June 2nd at 8:00 AM (Central).

Remember, courses that were offered in the summer of 2016 will have Blackboard IDs that begin with SU2017.

Best Practices for Saving Courses

If you do not have a “master copy” of your course permanently stored on the Blackboard system,  please complete the Personal Master request form and import your archived course file into it for future use and revision.

Warning

Due to changes in username formats, hosting servers, and service packs, requests for old course archives may be time-consuming and restorations may be unsuccessful. Downloading an archive of your course and grade data NOW ensures that you will have easy access to them LATER!

If you have questions about this process, contact tltdept@matc.edu

Blackboard Clean-Up: Archive Last Spring’s Courses Before April 7th

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If you have not already done so as a part of the End of Semester Process,  download an archive and Grade Center file from each spring 2016 course you taught before they are permanently deleted from Blackboard on Friday April 7th at 8:00 AM (Central).

Remember, courses that were offered in the spring of 2016 will have Blackboard IDs that begin with SP2016.

Best Practices for Saving Courses

If you do not have a “master copy” of your course permanently stored on the Blackboard system,  please complete the Personal Master request form and import your archived course file into it for future use and revision.

Warning

Due to changes in username formats, hosting servers, and service packs, requests for old course archives may be time-consuming and restorations may be unsuccessful. Downloading an archive of your course and grade data NOW ensures that you will have easy access to them LATER!

Upcoming Blackboard Workshops

All faculty are invited to attend the following workshops to learn how to use Blackboard tools to make instruction more efficient and student learning experiences more effective. No registration is required, simply attend the sessions of your choice.

For questions about workshops, please contact the workshop’s leader directly.

In-Line Grading in Blackboard: Crocodoc!

During this one hour information session, faculty will review how to use Blackboard’s inline grading tool called Crocodoc. This tool allows you to grade and annotate documents that students submit as assignments right in the course’s Grade Center!

Date & Time Location Leader
Thurs. March 9th. 1-2PM South Campus, room A-120 Doni Bartley
bartledw@matc.edu

 

Winterim Faculty Guide to Preparing Courses

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snowflake2Because MATC’s campuses and support services are closed during the holiday break, we strongly advise faculty teaching Winterim semester courses to refer to these guidelines and resources.

Do Not Use Course Copy to Develop Courses

We strongly advise using the Archive and Import process of moving course materials from one section into another to avoid experiencing technical problems caused by Course Copy.

Support Resources

Faculty may use the tutorials and contact form on the Faculty Blackboard Support website.  Additional information to advise Winterim students is available here.

Students new to using Blackboard should review the Start Here page and Blackboard Student Orientation.  Students may use the tutorials and contact form on the Student Blackboard Support website.

Login Problems

Use the online Password Manager  to retrieve your login credentials or update an expired password.  If you can not use the Password Manager, create a ticket using the Help Desk’s online form to request assistance. The password to submit the request form is: MATC.

Resolving Common Technical Problems

  • Use the Browser Tester on Blackboard’s home page to check your technology’s settings and review the Resolving Common Browser Problems page for solutions.
  • Advise students using Google Chrome as their browser to update it to the latest version to prevent technical problems when taking tests in Blackboard.
  • If you see a “Module Information is Unavailable” message in Blackboard, see the workaround instructions here.
  • To troubleshoot content availability settings, use your course’s Student Preview Mode to see what students see.
  • For problems with publisher content, please contact your publisher’s technical support directly for assistance. We have compiled a list of publisher support resources here.

Deterring Cheating in Proctored Exams with Respondus Lockdown Browser

This December, faculty may view a one hour training session on how to use Respondus Lockdown Browser to deter cheating on tests delivered through Blackboard. Please note that Respondus Lockdown Browser is a software program that is meant to be used in proctored classroom environments only.

Instructor Training for LockDown Browser & Respondus Monitor: Prevent Cheating During Online Exams

DATE & TIME SIGN UP
Thurs. December 15th
12 PM – 1 PM
Click here to register and view on your own computer.
Wed. January 11th
1PM – 2PM
Click here to register and view on your own computer.
Thurs. January 19th
2PM – 3PM
Click here to register and view on your own computer.

To help faculty identify more robust, effective strategies to deter cheating in online tests, we strongly recommend that faculty review these resources:

Upcoming Workshop: Blackboard End of Semester Process

All faculty are invited to attend the following workshop to learn how to use Blackboard tools to make instruction more efficient and student learning experiences more effective. No registration is required, simply attend the sessions of your choice.

For questions about workshops, please contact the workshop leader directly.

End of Semester Process

During this one hour information session, faculty will review the end of semester process, a set of best practice tasks to close out courses and preserve content for your records. In this session you will review: managing course availability; downloading course grades; requesting a personal master; and downloading/using archive files to preserve content for reuse.

DATE & TIME LOCATION LEADER DETAILS
Weds. December 14th
12 PM – 1 PM
West Allis Campus
Room 350
Erin Dischler
dischlee@matc.edu
See flyer for details.
Thurs. December 15th
11 AM – 12 PM
Oak Creek Campus
Room A110
Doni Bartley
bartledw@matc.edu
See flyer for details.

 

Blackboard Clean-up: Archive Your Fall 2015 Courses Before January 6th

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Please download an archive and Grade Center file from each fall 2015 course you taught before they are permanently deleted from Blackboard on Friday January 6th at 8:00 AM (Central).

Remember, courses that were offered in the fall of 2015 will have Blackboard IDs that begin with FA2016.

Best Practices for Saving Courses

If you do not have a “master copy” of your course permanently stored on the Blackboard system,  please complete the Personal Master request form and import your archived course file into it for future use and revision.

Warning

Due to changes in username formats, hosting servers, and service packs, requests for old course archives may be time-consuming and restorations may be unsuccessful. Downloading an archive of your course and grade data NOW ensures that you will have easy access to them LATER!

INFOnline/COSMO Maintenance Outage Planned for Sunday November 6th

Per the IT department, INFOnline/COSMO will be temporarily unavailable due to scheduled system maintenance on Sunday November 6th, 2016 from 7:00 AM to 3:00 PM (Central).

During this time, the MATC Portal and INFOnline will not be available to faculty or students.

  • To access Blackboard, go to Blackboard.matc.edu directly to log in using your MATC network account.
  • To access your MATC Gmail, go to https://mail.google.com/  to log in using your full MATC email address and MATC network password.

Maintenance is Coming

Upcoming November Workshop: Google Apps Online Orientation

Google  Apps Workshop Notice

In this one-hour online training session, faculty and staff will be oriented to the online Google Apps workshop to review using Google Gmail and Google Calendar.

Seating is limited – - complete the Registration Form to reserve your seat by November 3rd! Select one (1) session:

  • November 10th, 2016 11:00 am – 12:00 Noon
  • November 17th, 2016 11:00 am – 12:00 Noon

If you have questions about the workshop, contact:

Mernathan Sykes
sykesm@matc.edu
414-297-6890

 

Blackboard Support Guide Fall 2016

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Blackboard is MATC’s web-based learning environment.  Although Blackboard is used in online courses as the primary means of course delivery, all faculty are required to post a course syllabus to all courses in Blackboard and make their courses are available to students.  For face-to-face and blended courses, faculty are encouraged to support student success by posting course announcements, grade feedback, and supplemental materials in their courses in Blackboard.

Getting Started Information 

Faculty Training Courses

To learn to use the Blackboard online learning environment, faculty should complete our three (3) Blackboard professional development courses. Please see our fall schedule of training courses for more information.

Instructional Support

For one-on-one help with getting started, reviewing how to use Blackboard, or other instructional technologies, see an instructional support faculty liaison during their open lab hours.See their schedule for availability.

For short Blackboard questions that can be answered in 15 minutes or less, visit a Blackboard Faculty Support team member in the Milwaukee Campus’s Faculty Innovation Center during their Quick Help Hours:

Kameal Love
Hours: 9-10 AM; 2-3 PM
Ed. Assistant – ER&D; Bb Admin
lovek2@matc.edu  ext. 78937
Megan Hamilton
Hours: 10-11 AM; 3-4 PM
Ed. Assistant – Distance Learning; Bb Admin
hamiltml@matc.edu ext. 78372

Student Support

Reminder – Blackboard Migration & Upgrade Happening May 25th through May 29th

Blackboard Migration Coming Soon!

In order to maintain a high level of continuous service, MATC-Distance Learning in conjunction with the Information Technology Department, have decided to migrate the entire Blackboard learning management system to a hosted solution with Blackboard.

The migration will take place beginning May 25th and continue through May 29th.  This means that no one will have access to Blackboard during this time.  All students and faculty will need to logoff Blackboard by 11:59 pm on May 24th.  We anticipate the LMS being available on Monday May 30th, however we will be conducting testing during the week of May 30th.

When Blackboard comes back on-line, we will be at a newer version however there is minimal front-end change impacting students and faculty.  The Distance Learning team is working on reviewing any changes that will effect faculty and/or students and will communicate those changes to the groups prior to the migration.

For additional information about the upgrade, please see our Upgrade FAQs Spreadsheet.

Thank you for your patience as we continuously strive to provide quality educational technology products.

- ​Distance Learning and Information Technology​

End of Semester Tasks – Online Teaching Best Practices

End of Semester Tasks

At the end of each semester, instructors teaching within Blackboard must perform a series of tasks called the End of the Semester Process. This process is helpful for preserving a record of an instructor’s course content, Grade Center, and student work in an Archive file.

PLEASE NOTE! It is the instructor’s responsibility to perform the Archive process and download steps in each course they have taught so that content and grade information can be accessed at a later date!