Faculty and Student Blackboard Support

Blackboard is MATC’s web-based learning environment. Although Blackboard is used in online courses as the primary means of course delivery, all faculty are required to post a course syllabus to all courses in Blackboard and make their courses are available to students. For face-to-face and blended courses, faculty may use Blackboard to support teaching and learning.

Getting Started Information

Minimum Technical Requirements http://goo.gl/O0PLg2
First Time Guide to Adding Syllabus http://goo.gl/ATZ49k
Faculty Tutorials and Request Forms http://edtechnews.matc.edu/bb_support
Blackboard TV – Video Tutorials http://www.youtube.com/user/BlackboardTV

Faculty Training Courses

If you are not familiar with using our Blackboard online learning environment, complete the three (3) Blackboard professional development courses. The Spring 2015 schedule of training courses is found at http://goo.gl/OrRKEs

Faculty Instructional Support

If you need to review how to use specific Blackboard tools or other educational technologies, see an instructional support faculty liaison for one-on-one assistance. See their schedule here: http://goo.gl/fuZyKV

Faculty Technical Support

For Blackboard questions that can be answered in 15 minutes or less, visit a Blackboard Faculty Support team member in the Milwaukee Campus’s Faculty Innovation Center during their Quick Help Hours:
Kameal Love
Educational Assistant- Pathways
lovek2@matc.edu 297-8937
Hours: 9-10 AM; 2–3 PM
Megan Hamilton
Educational Assistant – Ed. Tech
hamiltml@matc.edu 297-8372
Hours: 10-11 AM; 3-4 PM

Student Support

Live Blackboard Orientation Sessions http://goo.gl/MC4dgI
Blackboard Online Orientation http://goo.gl/YhKdNV
Blackboard Login Help http://goo.gl/HdD7Ua or Help Desk 297-6541
Student Support Website http://ecampus.matc.edu/student_support/
Blackboard Mobile Technical Support http://goo.gl/EjP6qQ
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About Megan Hamilton

In my current role as an Educational Assistant in web enhanced learning, I provide high-level support to faculty in the use of Blackboard and other web-based software to enhance teaching and learning. I have served as one of MATC's Blackboard Administrators for 6 years and have 10 years of experience in web development/visual communications.

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