Blackboard Support Guide Fall 2016

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Blackboard is MATC’s web-based learning environment.  Although Blackboard is used in online courses as the primary means of course delivery, all faculty are required to post a course syllabus to all courses in Blackboard and make their courses are available to students.  For face-to-face and blended courses, faculty are encouraged to support student success by posting course announcements, grade feedback, and supplemental materials in their courses in Blackboard.

Getting Started Information 

Faculty Training Courses

To learn to use the Blackboard online learning environment, faculty should complete our three (3) Blackboard professional development courses. Please see our fall schedule of training courses for more information.

Instructional Support

For one-on-one help with getting started, reviewing how to use Blackboard, or other instructional technologies, see an instructional support faculty liaison during their open lab hours.See their schedule for availability.

For short Blackboard questions that can be answered in 15 minutes or less, visit a Blackboard Faculty Support team member in the Milwaukee Campus’s Faculty Innovation Center during their Quick Help Hours:

Kameal Love
Hours: 9-10 AM; 2-3 PM
Ed. Assistant – ER&D; Bb Admin  ext. 78937
Megan Hamilton
Hours: 10-11 AM; 3-4 PM
Ed. Assistant – Distance Learning; Bb Admin ext. 78372

Student Support

Adding Closed Captions to Your Own Instructional Videos

Per MATC’s Closed Caption Policy and Quality Matters best practices for instruction, faculty who provide instructional videos to students must ensure that they are accompanied by closed captions that describe the video’s content. To review available options and tools to provide closed captioned video to students, see the Video Accessibility Resources Guide.

Faculty who produce their own instructional videos are encouraged to use their MATC YouTube accounts to host and caption their videos using AI-assisted technology.

For non-captioned videos that faculty did not develop themselves, faculty must contact the publisher or copyright owner for assistance. Alternatively, faculty may select a replacement video from the approved video resources listed in the Video Accessibility Resources Guide.

Per the college’s policy, text transcripts of a video’s content are not an acceptable replacement for closed captions.